|
Role
|
TL Optics Operations
|
|
Job Level/ Designation
|
TL Optics Operations (M2)
|
|
Function / Department
|
Technology (Transmission Operations)
|
|
Location
|
Pune
|
|
Job Purpose
|
- Responsible for the network and service availability of Optical network in the circle which covers multiple domains like SDH,PTN,OTN & DWDM and enhance the customer experience
- Evolve a collaborative approach with circle and NOC, CODE,COG teams along with partners and vendors so as to build & maintain operational excellence and achieve cost leadership
- Drive various partners, OEMs and internal stake holders to ensure that the network and services are designed and operated as per the current guidelines
|
|
Key Result Areas/Accountabilities
|
|
|
- Accountable for operations of circle transmission network and ensures the targeted network KPIs & service SLAs such as 2G,3G,4G & enterprises are met by developing various programs proactively
- Accountable for the inventory management and effective use of material in network.
- Accountable for the preventive maintenance process in circle.
- Drive network quality and network optimization programs to improve customer experience
- Build operational relationships with OEMs/MS partners to ensure they exceed the contractual commitments to the organization by creating win-win situations.
- Implementation of OSS/Automation process/program in the circle network
- Analysis of performance reports, outage reports and carry out remedial actions.
- Periodic Network audit and corrective actions
- Develop systematic improvement programs for Mobility & Enterprises Services
- Synergise with Fiber,IP/MPLS and Planning team to come up with better architecture to enhance network reliability on a periodic manner.
- Govern the Logistics and R&R process.
- Handling disaster/Critical incidents
|
|
|
Core Competencies, Knowledge, Experience
|
|
- 6-8 years of experience in Telecom Sector including 2-3 years of experience in a NOC environment
- Technical Expertise in SDH/DWDM/ OTN/Ethernet. Knowledge of IP/MPLS technology.
- Understanding in Telecom Standards, Processes like eTOM/TL-9000, OSS/BSS systems and process automation,
- People management/leadership skills, Problem Management, Dispute resolution.
- Ability to work in dynamic and matrix organization
|
|
|
Must have technical / professional qualifications
|
- BE in Electronics & Telecommunication/IT.
|
