AGM-Product Manager, Enterprise Mobility

1. Job Purpose

To define the medium and long term product strategy and manage the complete lifecycle of the Enterprise Mobility Voice & Data. Role includes conceptualisation to launch and revenue/service management of all mobility-related products, capabilities & enhancements in order to achieve desired objectives – Market Share, Customer Satisfaction and Profitability for the category

2. Key Accountabilities / Key Result Areas (Max 5)

• Strategic and business planning, market mapping of current and future product capabilities, sizing of business opportunities and creation of strategic enterprise mobility data & voice roadmap, based on market needs, competition insights and customer requirements. Create a market-aligned & competitive future roadmap for enterprise mobility data & voice services. Detailed business plan to include market share aspirations, revenue projections, sales mix, & product relevance.
• Revenue Management – Create the right products with right positioning and packaging, provide strategic and tactical pricing to maximise revenue while ensuring EBITDA control.
• Actively participate in key strategic deals as a subject matter expert by providing solutions and commercial support. Create capabilities nationally to boost acquisitions.
• Product Feature/Capability Enhancement – Craft and deliver the product strategy for the category. Need-gap analysis, proposition development, business case, product documentation, UAT, business simulation and go-to-market plan.  Deliver new products & capabilities to market which provide a differentiator for VIBS, like Mobile Call Recording, new family/group plans, etc.; and monitor their performance with respect to deliverables & customer satisfaction.
• Operational Excellence: Drive day-to-day product and revenue management by effectively interfacing with cross-functional teams like IT, Technology, New Product Development team, Customer Service, Finance, Sales Segments, Commercial, and Consumer Organisation. Rigorous sales and funnel governance to increase revenue market share.

3. Core Competencies, Knowledge, Experience, Technical / Professional Qualifications

• 7+ years of Relevant experience in product management, including experience in Enterprise B2B and consumer segments for mobility data & voice products.
• Strong systems and process orientation, with knowledge of postpaid activation, CRM & billing systems. Managing & driving partner-led products entailing partial and/or full integration with VIL
• Relevant knowledge & experience in associated roles of commercial/pricing strategy & customer lifecycle value management.
• End-to-end product & proposition development experience including developing product concepts, business cases, delivering products through NPD cycles and building robust go-to-market plans.
• Expertise in managing products through their full life-cycle and the through a robust and rigorous Product Lifecycle Management (PLM) process.

Desired Competencies/ Skills

• Powerful influencing/ negotiation skills, effective relationship management skills and proven ability to function within a complex organization

Educational Qualifications

• Graduate with MBA
• Product management certifications like Blackbelt or equivalent desirable

4. Key Performance Indicators (Max 5)

1. Enterprise Mobility Voice & Data revenue & growth in line with DB. Long Term roadmap and vision to increase market share for the respective product lines, including annual & LRP planning.
2. Product capability enhancements and new product launches complementing existing products. Ensuring fast turnaround time of product / capability launches in line with plan & ensuring profitability of the products handled
3. Driving product success & penetration through close collaboration with segment teams to ensure they are enabled & equipped to make the product successful on revenue & EBITDA fronts.

1. Job Purpose

To define the medium and long term product strategy and manage the complete lifecycle of the Enterprise Mobility Voice & Data, which comprises 80% of revenue contribution to VIBS today. Role includes conceptualisation to launch and revenue/service management of all mobility-related products, capabilities & enhancements in order to achieve desired objectives – Market Share, Customer Satisfaction and Profitability for the category

2. Key Accountabilities / Key Result Areas (Max 5)

• Strategic and business planning, market mapping of current and future product capabilities, sizing of business opportunities and creation of strategic enterprise mobility data & voice roadmap, based on market needs, competition insights and customer requirements. Create a market-aligned & competitive future roadmap for enterprise mobility data & voice services. Detailed business plan to include market share aspirations, revenue projections, sales mix, & product relevance.
• Revenue Management – Create the right products with right positioning and packaging, provide strategic and tactical pricing to maximise revenue while ensuring EBITDA control.
• Actively participate in key strategic deals as a subject matter expert by providing solutions and commercial support. Create capabilities nationally to boost acquisitions.
• Product Feature/Capability Enhancement – Craft and deliver the product strategy for the category. Need-gap analysis, proposition development, business case, product documentation, UAT, business simulation and go-to-market plan.  Deliver new products & capabilities to market which provide a differentiator for VIBS, like Mobile Call Recording, new family/group plans, etc.; and monitor their performance with respect to deliverables & customer satisfaction.
• Operational Excellence: Drive day-to-day product and revenue management by effectively interfacing with cross-functional teams like IT, Technology, New Product Development team, Customer Service, Finance, Sales Segments, Commercial, and Consumer Organisation. Rigorous sales and funnel governance to increase revenue market share.

3. Core Competencies, Knowledge, Experience, Technical / Professional Qualifications

• 10+ years of Relevant experience in product management, including experience in Enterprise B2B and consumer segments for mobility data & voice products.
• Strong systems and process orientation, with knowledge of postpaid activation, CRM & billing systems. Managing & driving partner-led products entailing partial and/or full integration with VIL
• Relevant knowledge & experience in associated roles of commercial/pricing strategy & customer lifecycle value management.
• End-to-end product & proposition development experience including developing product concepts, business cases, delivering products through NPD cycles and building robust go-to-market plans.
• Expertise in managing products through their full life-cycle and the through a robust and rigorous Product Lifecycle Management (PLM) process.

Desired Competencies/ Skills

• Powerful influencing/ negotiation skills, effective relationship management skills and proven ability to function within a complex organization

Educational Qualifications

• Graduate with MBA
• Product management certifications like Blackbelt or equivalent desirable

4. Key Performance Indicators (Max 5)

1. Enterprise Mobility Voice & Data revenue & growth in line with DB. Long Term roadmap and vision to increase market share for the respective product lines, including annual & LRP planning.
2. Product capability enhancements and new product launches complementing existing products. Ensuring fast turnaround time of product / capability launches in line with plan & ensuring profitability of the products handled
3. Driving product success & penetration through close collaboration with segment teams to ensure they are enabled & equipped to make the product successful on revenue & EBITDA fronts.