AGM – Solution Delivery

Pune, IN
January 9, 2023

Job Overview

  • Date Posted
    January 9, 2023
  • Location
    Pune, IN
  • Expiration date
    --

Job Description

About: 


Job Purpose

 

Acts as an SME and responsible for Solution Development, Maintenance and Delivery of Business / IT capabilities for the following telecom BSS Applications in the revenue management portfolio.

 

1.] Amdocs Customer Management, Billing and Invoicing , Amdocs activation Manager Modules [Good Understanding of Customer Model Mapping]

2.] Electronic Bill Presentation Application enabling  Bill Formatting, Bill generation, Document Archiving, Document Delivery along with revenue Assurance [Subscriber Service, Rating Verification, Revenue leakage Reporting].

3.] Outbound SMS Application – Format, Filter, support Bilingual, multilingual conversion and delivery of customer postpaid SMS's.

 

Key Result Areas/Accountabilities

 

Key responsibility includes

 

  • As a Subject matter expert provide knowledge and expertise in telecom postpaid Billing Domain and Application area.
  • Manage environment setups/upgrades and integration of application stacks in the portfolio.
  • Program/project planning and management for deliveries/L3 fixes in the above BSS applications covering design, development, testing, build and deployment following water fall, agile and devops methodologies.
  • Support Internal cross functional technology teams for requirement feasibility, solution and integration,
  • Delivery performance monitoring including review, coordination and communication with business stakeholders and IT partners

 

Core Competencies, Knowledge, Experience

 

  • Hands on Experience in the Amdocs Billing Modules, EBPP Application for 3-5 years. Total Experience 5-8 years.
  • Understanding of telecom business processes and solution mapping of the same across BSS, OSS and Enterprise landscape, migration experience of Billing Platform (Mobility/Enterprise) preferred.
  • Experience and understanding of Agile, Water-Fall methods and SDLC process for Projects & program management.  Certifications PMP/TOGAF/Prince 2/CSM/Oracle 11C or higher preferred.
  • Experience in E2E project Management/CR delivery following water fall and agile methodology and SDLC processes.
  • Good verbal and written communication skills along with interpersonal and analytical skill.
  • Experience in vendor management

 

Must have technical / professional qualifications

 

  • BSC/BE/MCA graduate with experience in IT telecom BSS Applications
  • Good stakeholder-management skills to interface with business users
  • Effective communication and inter-personal skills
  • Proactive in approach with positive attitude