AR Denial Voice – Kolkata

Hiring UG / Graduate Fresher in a Renowed
client company @ Kolkata

Client Details:

Our
Client is an Indian multinational company that provides technology and business
process outsourcing service.

Job
Title: International Voice

Work
Location: Kolkata

Any UG / Graduate Fresher can Apply.

Experience with Healthcare Voice Process candidate can apply for this
Job

Shift:
US Shift

Job
Description:

•        Answer incoming calls and respond to
  customer's emails.
  
•       Management and resolve customer
  complaints.
  
•   Sell products and place customer orders
  in the computer system.
  
•  Identify and escalate issues to
  supervisors.
  
• Provide product and service information
  to customers
  
• 
  Week Off: 2 days rotational week off. 5 Days working

Requirements

Candidate should have,

1.Good Communication skills

2.Take calls Over Phone which involves working in different time zones

3.Take calls from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English – both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist