Business Product (Credit Cards) – Senior Manager

 Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

 

We are looking for self-motivated individuals to be part of our Business Product Management (BPM) team to drive the credit card business. BPM team works closely with Product/Technology and Growth team and owns the charter of product ideation, competitive benchmarking, customer journey, prioritization of roadmap, GTM and product penetration.

Cobrand credit card business thrives on deep partnership with key banks. This team is responsible for onboarding of customers, application, booking, activation and portfolio management for all cobrand credit cards. Customer experience across the journey while applying for card is also owned by this team.

 

1. 2 or 3 years of hands-on experience in building customer journey across consumer products.

2. Have handled credit card product directly for at least 2 years and should have an understanding of the process of identifying the segment to credit card booking .

3. An understanding of understanding digital marketing & digital journeys will be an advantage.

4. Analyze and benchmark industry/market trend, competition best practice.

5. Work with technology and product tech to identify and prioritize requirements for product roadmap and minimizing the customer drop across the digital journey.

6. Work with growth team to plan campaigns and optimize funnel conversion.

7. Responsible for GTM, driving adoption of new product, increasing the market share of existing product, and eventually driving business goals.

1. Min. 5 years of experience in product or program management, product marketing or digital journey creation.

2. A proven performer and team player who enjoys challenging assignments in a high-energy, fast growing and start-up workplace.

3. A self-starter who can work well with minimal guidance and in a agile environment.

4. Experience working with cross functional teams and driving consensus.

5. Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of product.

6. Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely.

7. Work experience in top-tier consulting firms, tech startups, or product management is a plus

8. 5-10 years of post-MBA experience

9. Strong people management experience of leading small team of 2-5 members

10. Someone with an experience into Consulting background having worked as a Program Manager handling both Product and Sales side will be preferred

11. People from Payments industry will be preferred

Education: Post-Graduation from Tier 1 B-Schools

 Merit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times.

 

 Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!