Business Product- General Manager
Job Overview
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Date PostedFebruary 14, 2023
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Location
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Expiration date--
Job Description
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the role: We are looking for a Business Product Manager who can be involved in designing new products and their implementation.
Expectations/ Requirements:
1. Work with Business Head to formulate business strategy across product lines.
2. Lead discussions on and work across teams to meet business projections across # of Loans, Disbursements, revenue, profitability and manage portfolio economics.
3. Actively participate in and drive commercial negotiations.
4. Ability to build annual operating plans & business (volume and revenue) forecasts.
5. Undertake various initiatives towards achieving business goals in discussion with Risk, Collections, Product, Tech, Finance, Help Desk, Field Teams, etc.
6. Conduct existing Product Benchmarking, competition mapping and update the same on an ongoing basis.
7. Suggest New Product Ideas to meet customer requirements.
8. Identify areas for process improvement & create detailed SoPs and BRDs in discussion with relevant stakeholders.
9. Implement relevant MIS for Business Health Monitoring and assist Business Head in conducting efficient reviews. Support various functions to ensure that appropriate follow-up action is taken in a timely manner.
10. Support Business Head in building alliances with Banks, NBFCs, Credit Bureaus, etc. for key components such as commercials, business budgets, legal agreements, etc.
11. Work closely with various functions including Risk, Collections, Product, Tech, Finance, Help Desk, Field Teams, etc. for smooth operations.
12. Adherence of statutory compliances as applicable and ensure compliance to corporate policies and regulations.
13. Manage external partner relationships for efficiency and deeper engagement. Own day to day operating relationships with such partners
Superpowers/ Skills that will help you succeed in this role:
1. Someone with 10+ years of relevant experience in BFSI / Consumer internet industry (preferably lending) in similar roles in B2C assets, understand P&L as well as done program management.
2. MBA from Tier 1 Business school Immense resolve to achieve ambitious targets
3. Tenacious & mature with high degree of perseverance and collaborative approach to navigate internal and external stakeholders/ ecosystem.
4. Proficient in PowerPoint and Excel
5. Prior experience of working cross functionally with multitude of stakeholders.
6. Basic understanding of product and risk management
7. Must be data-driven with strong problem solving and analytical skills
8. A high degree of ownership in taking things to completion
9. Ability to multitask and work on a diverse range of requirements
10. High attention to detail
11. Excellent communication skills with the ability to handle complex negotiations
Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
