D&A Ops Specialist – Reporting Operations

Job Description

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you

MAIN JOB PURPOSE:

The job requires to partner the respective engagement partners serving the information and decision making needs of the various business stakeholders in Unilever on regular basis. This role may require direct engagement with the stakeholders with multiple process impact directly or indirectly to stakeholders every day during the reporting period.

KEY ACCOUNTABILITIES:

• Candidate should be able to manage the service delivery of Division and Category Performance packs, Global CD, Legacy MCO and HUL Reporting Packs.
• Should possess sound knowledge of Unilever Reporting Systems and Data Sources.
• Must have good understanding of Unilever KPIs’ accurately and analytical bent to mind.
• Work with cross-cultural, virtual teams in a global environment. 
• Monitor performance scorecards of the team against SLAs and participate in the review calls with the stakeholders.
• Resource planning for managing the deliveries in different time zones.
• Manage team and drive for operational excellence by having rigorous quality checks applied against the reports generated by the team.

KEY REQUIREMENTS:

Preferable:

• 5 to 6 years of relevant* experience.

*experience in FMCG/Manufacturing Unit/KPO/IT Industry

• Understanding of Financial and Accounting Concepts.
• Advanced Excel and PPT skills.

Education :

• Professional qualification in Finance/Supply chain/Marketing (Ex: Chartered Accountant, MBA – Finance/Marketing)

Desirable:

• Prior experience in handling a team.
• Understanding of business drivers, processes and metrics for the finance, supply chain or market function.

Sound knowledge on SAP ways of working

KEY INTERFACES:

• Unilever Business Operating Teams.
• 3rd party service providers (Accenture, IBM, CapGemini, others).
• Global, Regional and Local stakeholders for Information Management.
• Business Information and Engagement teams of various regions/clusters.
• Governing councils and leadership teams.
• Regional and MCO contacts/stakeholders.
• Data & Analytics Capabilities teams.

OTHER SKILLS:

• Excellent communication, active listening and presentation skills and ability to communicate effectively with all levels in the organisation
• Passion for delivering service excellence; and developing a culture of “easy to do business with”, where customer’s needs are anticipated
• Highly analytical mind-set with strong ability to identify, troubleshoot, problem solve and resolve issues. Passion for simplification and continuous improvement.
• Organised, strong time management skills and ability to prioritise multiple tasks in order to meet established deadlines
• Team-player who is a proactive self-starter, with the ability to work independently
• Ability to influence team members to enhance overall performance of the team
• Strong ethical standards regarding the handling of confidential personal and business information
• Ability to work quickly and accurately, especially under pressure; and within a cross-culture and global environment
• Experience/exposure to Information Management tools like SAP BW is desirable.