Executive CRM & Loyalty (Mumbai Location)
Job Overview
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Date PostedFebruary 14, 2023
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Location
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Expiration date--
Job Description
About Us: MobiQuest is a PAYTM Company and was founded in August 2008. The company uses the mobile device to create the largest ecosystem of performance advertising, last mile data capture and data analytics in both digital and offline world.
About the team:
Mobiquest (Paytm m’Loyal™)is a self serve mobile loyalty, data analytics & precision marketing platform that beautifully combines the use of mobile technology, coupled with web based CRM and visual analytics to produce amazing business results for retail brands. The ease of deployment, hassle free SAAS model and fanatic functionality makes it the most desirable tool for marketers to drive huge ROI on their marketing ideas / campaigns / budgets.
About the role :
To work with the business to understand and manage Loyalty Programs being run for the Clients/Brands. Be a recognized expert in program management, marketing processes, review tools & techniques.
Loyalty Program Management
Account Growth & CRM
Loyalty / Campaign architecture and Management
Client Meetings / Presentations
Accompany Sales / Senior Management for Sales Meetings
MOMs, Follow-ups, Ops / technology Coordination
Account Mining and Analytics
Proposals and Documentation Customer Business Ideation, Concept Selling Understanding Loyalty Analytics to drive customer growth Campaign / Promotion ideation across Channels Client troubleshooting / Helpdesk / liasoning to ensure seamless delivery / program management
Events, Conferences and Business Interaction Daily work allocation & reporting with daily email status updates
Internet Research
Any task given by supervisor
Expectations/ Requirements
1+Years Of Exp in Loyalty Analysis
Regression Analysis
Product Analysis
Handling Customer Segmentation and Customer Life cycle
Superpowers/ Skills that will help you succeed in this role:
Loyalty Analytics to drive customer growth Campaign / Promotion ideation across Channels
Education :
MBA