GM – Account Management, Messaging & VAS

Role

GM – Messaging Business Sales

Job Level/ Designation

M3

Function / Department

VIBS/ Carrier & Wholesale Business

Location

Corporate

Job Purpose

To manage the large messaging aggregators/OTTs/Enterprises for international and domestic messaging and generate incremental revenues from the accounts in a high growth and disruptive market. Program manage initiatives to improve the customer experience, and drive internal eco-system to facilitate the same.

Key Result Areas/Accountabilities

• Create a robust account development plan for messaging aggregators/enterprises/OTTs
• Manage revenues, margins and market share
• Constant interaction with aggregators and leverage the understanding of  business nuances to create differential propositions
• Address complaints, facilitate clearing of internal roadblocks through excellent cross functional team coordination.
• Drive the commercial strategy for the Accounts, drive internal alignment necessary for growth .

Core Competencies, Knowledge, Experience

•  Client Servicing , Experience in hunter as well as farming sales roles, New Business Development
• Understanding of key developments in the A2P market/Knowledge of SMPP protocol would be an advantage
• Analytical skills – market segmentation, Technology trends and Commercial negotiations
• Ability to drive structured sales programme through WCS, ADP.

Must have technical / professional qualifications

• Degree/ Post Graduate Degree in Engg / Business or equivalent.
  

  Role	GM – Messaging Business Sales
  Job Level/ Designation	M3
  Function / Department	VIBS/ Carrier & Wholesale Business
  Location	Corporate
  Job Purpose	To manage the large messaging aggregators/OTTs/Enterprises for international and domestic messaging and generate incremental revenues from the accounts in a high growth and disruptive market. Program manage initiatives to improve the customer experience, and drive internal eco-system to facilitate the same.
  Key Result Areas/Accountabilities	Create a robust account development plan for messaging aggregators/enterprises/OTTs Manage revenues, margins and market share Constant interaction with aggregators and leverage the understanding of  business nuances to create differential propositions Address complaints, facilitate clearing of internal roadblocks through excellent cross functional team coordination. Drive the commercial strategy for the Accounts, drive internal alignment necessary for growth .
  Core Competencies, Knowledge, Experience	Client Servicing , Experience in hunter as well as farming sales roles, New Business Development Understanding of key developments in the A2P market/Knowledge of SMPP protocol would be an advantage Analytical skills – market segmentation, Technology trends and Commercial negotiations Ability to drive structured sales programme through WCS, ADP.
  Must have technical / professional qualifications	Degree/ Post Graduate Degree in Engg / Business or equivalent.