GM – National Sales Capability

January 9, 2023

Job Overview

  • Date Posted
    January 9, 2023
  • Location
  • Expiration date
    --

Job Description

About: 


Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

National Sales Capability Lead

Job Level/ Designation

M3/General Manager

Function / Department

Sales & Distribution/Sales Transformation

Location

Mumbai – Corporate

Job Purpose

To drive planning, execution, governance and benchmarking of Sales Capability initiatives including Sales incentives, Rewards and recognition and functional training. Transform sales capability by effectively leveraging technology and automation and thereby create a larger impact on the sales organisation.

Key Result Areas/Accountabilities

  • Engage with key stake holders in the process of designing Sales Incentive and Rewards and recognition programs at a national level. Ensure formal process and budgetary approvals for implementation of these programs.
  • Ensure seamless planning and execution of Sales Incentive and Rewards and Recognition programs: Drive initiatives to ensure effective download and understanding of Sales incentive and Rewards program across the sales frontline. Define process guidelines and FAQ’s for effective understanding and implementation of these programs. Design and share templates for ensuring fair, logical and timely identification of targets and performance measurement by circles. Manage the entire Rewards program implementation in co-ordination with various stakeholders including overseas travel, stay of winning participants including the main event for the rewards program.
  • Ensure design and implementation of effective governance mechanism for various sales capability initiatives: Design and implement an effective governance mechanism in discussion with key stakeholders. Feed key inputs to improve and improvise the sales incentive and rewards program over a period of time.
  • Leverage technology to drive digitalization and automation of Sales capability initiatives: Identify and drive opportunities for automation and digitalization in sales capability related transactions including sales incentive, functional training and certification. Leverage the existing applications and systems in order to ensure availability of information, content on digital platforms.
  • Develop sales capability content (animated video and offline decks) – Manage internal resources (circle SCM) and external vendors to create content (Videos, Posters, PDFs, PPTs) to enable frontline with right skills to perform  
  • Benchmark, Identify and replicate best practices across circles on various sales capability initiatives

Core Competencies, Knowledge, Experience

  • Sales and Distribution – Experience in sales in FMCG, FMCD, Telecom will be an advantage
  • Capability building – 10+ years of experience in a sales capability / trainer role
  • Content development – 3+ year of experience in developing content, copy writing etc., preferable
  • Data analytics – Strong on data analytics and data visualisation techniques. Presentation skills will be required to develop conceptual deck to present up to CXO
  • Event management – Manage the circle combat program and the event through external vendors without shooting the cost, in close liaison with the central commercial teams and circle Sales Capability Managers

Must have technical / professional qualifications

Preferably a Post Grad (MBA); Certifications in Training;

Years of Experience

10-15 years in Consumer Sales; with a flair for training and hands on experience of designing/delivering of at least 3years

Direct reports

Nil

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership