Growth Management – Growth Manager – Paytm First
Job Description
Title : Growth Management – Manager – Paytm First
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the Role: We are looking for a Growth Management Leaders for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you!
About the team:
Paytm has revolutionized the payment industry – intending to empower millions of consumers who choose us as their preferred payment partner. We are leading in the online and offline segment, in India, within a span of a few years, which proves our capability and potential to become no. 1 soon.
Expectations/Requirements:
•Track the overall funnel of the category on the Paytm App
•Take proactive steps to improve throughput of the storefront page
•Work with stakeholders across teams – Product & Analytics teams to improve performance of the section
•Merchandising of category storefront
•Managing online promotion campaigns for Merchandising on marketing channels(Paytm Homepage Properties, CRM, SEO, SEM etc.)
•End to end ownership of complete merchandising on the app and website for the vertical.
•Completely owning the ideation & execution of Category Event Days & Big events promotion & marketing plan
•Coordinating with the Creative team, Category team, Promotion operations, Clevertap platform team to drive online campaigns.
•Monitoring effectiveness of sales and performance of the campaigns.
•Driving profitable sales by ensuring visibility, traction, and a positive customer experience.
•Extract and analyze data to interpret customer purchase behavior and share insights with respective business teams
•Tracking market trends and competitor activity to identify business opportunities and market health.
•Managing execution on all the platforms of (Desktop, Mobile site, Android, & iOS App) by creating affiliate, alliances, and partnership offers for different channels.
Superpowers/ Skills that will help you succeed in this role:
•At least 2+ year of merchandising experience in either fintech/e-commerce or digital tech forward company
•Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative
•Ability to translate strategies into execution plans and take them to completion
•Strong communication skills; experience in coordinating teams and communicating to Business teams
•Good communication & stakeholder management skills
•Experience in domains of user acquisition, customer retention and managing customer lifecycle
•Good with handling and analyzing large sets of data.
•Should have an iterative approach – build hypothesis, experiment, collect data and improvise
•Should have worked on tools like Clevertap, MOEngage, WebEngage, Excel etc.
Why join us?
• A collaborative output driven program that brings cohesiveness across businesses through technology
• Improve the average revenue per use by increasing the cross-sell opportunities
• A solid 360 feedback from your peer teams on your support of their goals
• Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
