Growth Management – Manager – Travel
Job Description
Title – Growth Management -Manager – Travel
About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the Team:
Be a part of one of Paytm's fastest growing businesses – Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions
Paytm Travel has revolutionized the travel industry – with a goal to empower millions of travelers who choose us as their preferred travel partner. We are no. 2 in the travel segment, in India, within a span of few years, which proves our capability and potential to become no. 1 in the near future. Being one of the largest travel platforms in the country, our aim is to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich customer experience by making every transaction transparent, honest and hassle free.
To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with a trustworthy travel partner.
About the Role:
We are looking for a self-driven & energetic business leader with strong bias for action to take the Travel business to the next level. As a Growth Manager you would be expected to drive the Demand Generation, Growth Marketing and growth product roadmaps.
Roles & Responsibilities
Sales Planning
-Manage the top-line and bottom-line targets of the business as per AOP
-Consistently drive higher revenues for the Business through ROI improvement for marketing spends and best in class utilization of traffic
Demand Generation
-Drive traffic to the categories in a sustainable manner and own conversion improvement charter
-Define the growth strategy of each category to deliver long term growth & user retention
-Plan sales & marketing activations for each of the categories
Strategy
-Comfortable to strategize and execute large scale on platform initiatives
-Work with product stakeholders very closely to ideate, prioritize & execution of launching the programs/improvements
-Identify new initiatives and pilot them for their potential and scale the right set
Customer Focus
-Gear up the team to generate customer insights through analytics, surveys etc. to identify customer pain points and work with cross-functional teams to consistently improve the customer experience
Product Roadmap
-Deeply understand customer funnel and define long term/ short term requirements for the product roadmap to improve conversions
-User Acquisition & Retention
-Own the user acquisition & retention targets for each of the categories
Superpowers/ Skills that will help you succeed in this role:
· 2-4 years of relevant experience in Consumer internet industry in similar roles
across P&L management and Growth Marketing
· MBA from Tier 1 Business school
· Immense resolve to achieve ambitious targets
· Prior experience of leading large teams
· High attention to detail
· Must be data driven with strong problem solving and analytical skills
· High degree of ownership in taking things to completion
· Ability to multitask and work on diverse range of requirements
· Excellent communication skills with ability to handle complex negotiations
· Prior experience in e-commerce industry is a plus
Why join us
● A collaborative output driven program that brings cohesiveness across businesses through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedback from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
