Helpdesk Associate

UP, Noida, IN
January 23, 2023

Job Overview

  • Date Posted
    January 23, 2023
  • Location
    UP, Noida, IN
  • Expiration date
    --

Job Description

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.

-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role

-basic MS troubleshooting.

-Basic computer knowledge.

-Basic TS on networking.

-Basic technical skills for troubleshooting on issues related to computers.

 

Requirements :

– 6 Months of experience.

– Good Communication Skills.

– rotational shift.

– Basic Technical TS skills."

 





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Help Desk, Information Technology, Technical Support, Technology