IT Helpdesk-Bangalore

Engineering
Karnataka
October 28, 2022

Job Overview

  • Date Posted
    October 28, 2022
  • Location
    Karnataka
  • Expiration date
    --

Job Description

Job Description

Provide remote technical support for resolution of customer IT problems,incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues on time. Ensure proper documentation, notification, escalation,tracking and follow up of all incidents. Primary responsibilities a refocused on customer contact, not transaction processing.


Requirements

  • Strong analytical capabilities, ability to interpret data, and provides 

business recommendations to mitigate business and operational 

risks 

  • Flexible to work in 24*7 model – flexible shift and week offs 


Benefits

PF+ESIC+Bothway Cab

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