Lead – Patient Advocacy, India

The Lead – Patient Advocacy, India reports to and works in partnership with the Senior Director, Patient Advocacy to serve patients and patient advocacy groups in India.  The Senior Manager, Patient Advocacy is a recognized SME who develops, executes and leads Patient Advocacy strategies in India to support key Pfizer and business unit priorities and serves as thought partner to commercial and cross-functional leaders and colleagues in managing patient advocacy and patient engagement opportunities. ​

ROLE RESPONSIBILITIES

• Develop and lead the implementation of country strategic, pro-active agenda with internal and external stakeholders as well as across patient platforms designed to:
  • Deepen our insights and activities to enhance patient advocacy and patient engagement
  • Amplify the patients voice in everything we do, making patients our North Star
  • Enhance patients’ access to our lifesaving medicines and vaccines
  • Enhance Pfizer’s reputation and policy agenda
  • Extend the reach of Pfizer’s information and education
• Provide leadership, coordination and direction for all cross functional engagement with targeted key stakeholders, including current and future patients, and serve as a key relationship manager, leading and/or guiding relationships with patient and professional advocacy organizations as appropriate
• Develop, drive and manage India’s country advocacy relations plan to foster better understanding of Pfizer policy positions and issues by lawmakers and key opinion leaders across all therapeutic area.
• Assist in developing policy focused advocacy engagement and strategies through development of collaborative platforms on policy issues specific to areas of mutual interest among Pfizer, patients and patient advocacy groups. 
• Lead the conversation within and external to Pfizer to help achieve our goal of being known as the most patient-centric company.
• Partner with all key stakeholders, including but not limited to Bold Move 3.3 colleagues, Digital, Worldwide Research, Development & Medical (WRDM) and Global Product Development (GPD) to coordinate, develop and implement best practices, tools and systems for interpreting and leveraging patient insights across drug discovery, development, and delivery.
• Provide insights and input on best practice patient-centricity and patient engagement knowledge across portfolios and therapeutic areas and monitor environment for emerging trends
• Maintain focus on the priority policy and reputational issues that present major opportunities or threats to the Enterprise over the short, medium and long term, and ensure clear action plans are in place. 
• Manage support of special events with patient advocacy community to maximize Pfizer’s presence as appropriate.
• Serve as the primary point of contact and liaison to national trade organizations, Alliance Development Committees as well as diverse and inclusive advocacy organizations, such as patient organizations, rural organizations, provider organizations, veterans, mall business, faith-based, seniors, multicultural and more.

QUALIFICATIONS

Experience required: 7-12 years

• Bachelor’s degree required. Advanced Degree in public health/public policy, preferred. 
• Must have a minimum of 6 years of experience in patient advocacy/engagement or public affairs.
• Demonstrated ability to develop and implement strategic initiatives and partnerships with external stakeholders and with cross functional colleagues in a complex matrix structure. 
• Experience in managing multi-dimensional and long-term relationships with patient, community and provider organizations required. 

• Experience in pharmaceutical / heath care industry knowledge is required. 
• Outstanding oral and written communications skills. 
• Must have an established track record of coalition building in complex environments. 
• Must have a superior ability to accomplish company goals in a matrix environment.
• Proven experience in implementing strategic and tactical plans.
• Hands-on crisis and reputation management experience.
• Strategic thinker, able to tackle complex issues and develop innovative solutions that result in winning partnerships.
• Demonstrated understanding of the business and the ability to translate business needs into strategic patient advocacy plans that advance the business unit and Company goals as well as patient advocacy groups’ goals.
• Proven ability to align and integrate public affairs and communications strategy with business strategy.
• Proven ability to get results by influencing without authority.
• Should be well organized, highly motivated, innovative and process driven with regards to problem solving and results oriented. 
• Must be able to work 1) under pressure and with initiative, 2) both independently and in a team environment, and 3) with all levels of the organization as well as patients, trade associations, government officials and advocacy groups.
• Travel necessary (domestic and international) travel required:  20%

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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