|
Primary Duties and Responsibilities
|
- General Operations & Maintenance
- Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw
- Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
- Provide support (onsite/offsite) for activities associated with Packet Core
- Incident management & emergency handling
- Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
- Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
- Shift operations as per duty roster
- Change Management
- Coordination with SNOC for change management requirements
- Raising CR for Change Management
- Coordination for additional Configurations
- Verification of Inputs for CM/Command files before execution
- Fault Management
- Troubleshooting and Resolution of issues related to data services
- Local Hardware Fault Management – Card Changes/R&R/Spare Part management
- Address local connectivity issues
- Infra/power related issues pertaining to PaCo Nodes
- CXX
- Address ongoing Customer problems related to Data browsing/VoLTE
- Analysis of Complaints and provide RCA
- Coordinate with Vendor/SNOC CM teams to implement corrections/patches
- New Node integrations
- Infra Requirements
- Installation/commissioning /integration
- Final Go Live – Clearances (RA/LI/SNOC)
- Feature and technology rollouts
- Implementation
- Technical Testing/ UAT
|
