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Role
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TM – RAN Performance
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Function / Department
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Technology / Quality
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Location
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Delhi
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Job Purpose
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In the highly competitive telecom business, Network Quality is the key differentiator of customer satisfaction. This role will be accountable for quality and performance of circle RAN network and lead a team of SMEs to ensure prompt monitoring and optimization to deliver superior voice & data experience to customers.
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Key Result Areas/Accountabilities
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- Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
- Provide technical guidance and support to circle zonal team in all aspects of RAN network.
- Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
- Network heath check to ensure consistent performance – drive SA alarms/parameter audit.
- Supports new site rollout to achieve monthly target smoothly by driving database audit, SCFT audit & Performance monitoring
- Implementation and acceptance testing of new node/features in co-ordination with partners, Central Quality & SNOC Team.
- Expertise in new feature trial and implementation
- Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc
- Ensuring development and synergy to deliver high performance culture and safety
- Deriving insights from Customer complaints analysis and recommend corrective actions
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Core Competencies, Knowledge, Experience
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- In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
- Excellent domain knowledge and hands on experience to use optimization tools
- Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
- Strong leadership and people management capability, Strategy handling skills, very good cross functional co-ordination.
- Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented
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Must have technical / professional qualifications
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B-Tech Electronics and Telecommunications with 6-7+ years of experience
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