Manager – Retail Franchisee Operations
Job Description
Role |
Franchisee Lead |
Job Level/ Designation |
Manager – M1 |
Function / Department |
Retail |
Location |
Akola |
Job Purpose |
Overall responsibility for activities at a Franchisee management for VIL Retail Franchisee management
|
Key Result Areas/Accountabilities |
Franchisee Lead must have good experience of Channel Management starting with identification, shortlisting, finalizing and driving business from existing & new. Driving business through B2C & B2B sales of Postpaid, Prepaid, Cloud products, ensuring channel profitability & stability. Increase CMS & MARPU from acquired customers. High T4M & T6M retention of customers. Competition tracking and benchmarking. Uniform customer experience by means of high TNPS scores, good EQ scores. Improve Digital adaption.
|
Core Competencies, Knowledge, Experience |
|
Must have technical / professional qualifications |
|