Manager – Retail Store Operations
Job Description
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role purpose:
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Key accountabilities and decision ownership:
Sales
Revenue
RoI
Customer Service
Store Management
Marketing
People
HSW Compliance
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Core competencies, knowledge and experience:
Critical Success Factors
Threshold Functional Competencies
Differentiating Functional Competencies
Experience
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Must have technical / professional qualifications:
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Key performance indicators
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Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership