Product Operations- Manager- Lending ( LMS Recon)
Job Description
Title: Product Operations – Manager – Lending (LMS)
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price and Discovery Capital
About the team: We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.
Paytm Postpaid is a unique ‘buy now pay later’ product that provides checkout financing to consumers. Our users can avail a transaction credit facility for a wide range of products and services at more than 1 cr shops and websites
Personal loans: We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends
Merchant Loans: We offer ‘Merchant cash advance’ which are unsecured business loans that leverage the transaction history of the merchant and our unique credit scoring system. We distribute such loans through our ‘Paytm for Business’ app
Credit cards: We offer co-branded credit cards (in partnership with leading commercial banks in India) catering to varied consumer segments, by leveraging transaction history of a user on Paytm platform to digitize the entire credit card experience on the Paytm app, from the application process to tracking and issuance of the credit card.
About the role: We are looking for self-motivated individuals to be part of our Lending Product Management team to drive the reconciliations which include Lender, Finance and Collection reconciliation
Expectations/Requirements-
o Knowledge of Loan Management System
o Weekly recon – Lender, Finance. Internal
o Creation of SOPs for existing recon issues
o Prioritization of recon issues and tracking the same, stake holder management
o Discussions with Product on automation of the recon process and improvements and fixes needed.
o Tracking recon automation and fixes
o Monthly dashboard of recon issues fixed – temp and permanent
o Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers that will help you succeed in this role-
SQL Knowledge
Recon process streamlining
Reducing recon gaps
Why Join us?
Bragging rights to be behind the largest fintech lending play in India
A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career
Compensation:If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!