Program Management – Assistant Vice President – Consumer App
Job Description
Title: Program Management – Assistant Vice President – Consumer App
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the team:
Being one of the largest payment platforms in the country, we aim to not only ensure a seamless experience, but also a delightful journey for our customers. We strive to enrich the customer experience by making every transaction transparent, honest, and hassle-free.
The app product team ensures to deliver an outstanding user experience to the Paytm Customers by understanding the user, discerning their use patterns, and designing an app that meets their user's needs.
About the Role:
We are looking for a Program Managers for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you!
Expectations/Requirements:
– Program management, cross functional coordination, data analytics in collaboration with business analysts
– Working closely with the sales team, product team, risk team, finance team, storefront team to scale up Active users in the market
– Manage the customer portfolio and build detailed dashboards with Analysts to give a fair understanding of App Usage and behaviour on Paytm App
– Regularly visit market to understand the end user, their aspirations and issues. Coordinate with external suppliers and internal service team to ensure user satisfaction
– Create project plan roadmap with timelines, delegate ownership and project documentation. End-to-end ownership.
– Prepare representation of project performance for internal/external stakeholders
– High level of adaptation skills in frequently changing business realities
Superpowers/ Skills that will help you succeed in this role:
· Bachelor's degree in engineering or related field from reputed colleges.
· Should have relevant experience in Consumer internet industry.
· Must be data driven with strong problem solving and analytical skills
· High degree of ownership in taking things to completion
· Ability to multitask and work on diverse range of requirements
· Excellent communication skills with ability to handle complex negotiations
· Prior experience in e-commerce industry is a plus .
Compensation:
· If you are the right fit, we believe in creating wealth for you
· With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
