Risk Operations- Senior Associate/Associate

Legal, Risk & Compliance – Risk Operations-Offline Payments
Uttar Pradesh, Noida
February 14, 2023

Job Overview

Job Description

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial
solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a
billion Indians into the mainstream economy through payments, commerce, banking, investments, and
financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar
Sharma.
About the role: Merchant post lives transaction monitoring, review the merchant basis defined parameters.
Identification of risk, analysis, and work toward mitigation action.
Communication with the merchant and follow-ups to get documents/Justifications etc.
 Analysing data to identify insights in merchant transaction behavior or potential risk trend and
translate these insights into risk strategies and roadmaps.
 Perform a review and challenge control, identification, and prevention of potentially fraudulent
activity.
 Work on alerts, automated workflow, and management reporting to support the monitoring and
fraud detection process.
 Conduct analysis of transaction data across merchant sites, providing insight into trends and customer
behavior.
 Manage risk cases covering the investigation and, follow-up within the defined time frame.
 Analysis to refine and improve key risk indicators used in the platform (including definition and
acceptance testing).
 Identify opportunities for improving and data quality, reducing noise and false positives reported by
internal quality teams.
 Conduct an open source search to find relevant information to complete the investigation and review.
 Capture information and documents and information from internal systems/teams as per established
norms of banks’ KYC policy.
 CDD/EDD of merchants, including periodic review of the line of business and other information
available on the merchant/KYC.
 Ability to conduct a detailed investigation in adverse/ Negative transaction surveillance/Monitoring.
Superpowers/ Skills that will help you succeed in this role
● High level of drive, initiative and self-motivation
● Ability to take internal and external stakeholders along
● Understanding of Technology and User Experience
● Love for simplifying
● Growth Mindset
● Willingness to experiment and improve continuously
Why join us
● A collaborative output driven program that brings cohesiveness across businesses through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedback from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you

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