Security Operations Center (SOC)- Senior Manager/Director

Job Overview

Job Description

 
 
Title:    Security Operations Center (SOC) – Senior Manager/Director
 
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Sound box, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
 
About the role:The SOC provides a 24/7 first point of contact for security related incidents within the organization. Its members monitor the environment for abnormal behaviour and potential security breaches. They review, triage, and investigate security alerts, and respond to or escalate security incidents.
 
Expectations/ Requirements
·       13+ years of Information Security / Cybersecurity experience.
·       Security Operations Center (SOC) GM will be responsible for running the SOC operations for monitoring, detecting, analyzing, and performing incident response to cyber threats against Paytm applications, platforms, networks, and information. The environment includes cloud Infra, DC’s, Internet connections, public facing services & websites, mobile apps, cloud-based applications and services (IaaS, PaaS, SaaS), security devices, servers, end-user workstations and laptops, production, and other 3rd party connections & services.
·       Lead and manage a 24x7x365 Security Operations Center providing technical and managerial oversight.
·       Lead staff to proactively identify, prevent and respond to security incidents.
·       Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.
·       Ensure compliance to Service Level Agreements (SLA), process adherence and process improvisation to achieve operational objectives and mitigate threats.
·       Management, administration & maintenance of Paytm security devices
·       Perform threat management, threat modelling, identify threat vectors and develop use cases for security monitoring.
·       Responsible for integration of standard and non-standard logs in SIEM
·       Bachelor of Science from accredited institution.
·       Strong knowledge of incident management, problem management and change management best practices.
·       Superior communication skills and ability to brief senior government officials.
·       Experience networking and telecommunications integration, design and architecture.
·       Hold at least one relevant industry certifications (GCIH, GCED, CISSP, CISA, CISM, etc.)
·       Understanding of SIEM tools such as Qradar, Splunk etc.
·       Experience building and maintaining a high performance team of analysts.
·       Expertise with industry standard frameworks (ATT&CK, MITRE, ISO, NIST, PCI).
 
Superpowers/ Skills that will help you succeed in this role
·       High level of drive, initiative and self-motivation.
·       Ability to take internal and external stakeholders along.
·       Understanding of Technology and User Experience.
·       Love for simplifying.
·       Growth Mindset.
·       Willingness to experiment and improve continuously
 
Why join us
·       Because you get an opportunity to make a difference, and have a great time doing that.
·       You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
·       You should work with us if you think seriously about what technology can do for people.
·       We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be.
 
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!