Senior Associate, Solution Engineering

ROLE SUMMARY

The Digital Manufacturing Team is responsible for the delivery of Pfizer’s Core Digital Manufacturing Operations Management (MoM) capabilities at every level of the Pfizer Global Supply (PGS) Plant Network (ISA 95 Levels 0-4). These solutions are critical to Manufacturing & Lab Execution, Manufacturing Process Intelligence and Production Optimization that aim to improve product quality, increase asset utilization/uptime, automate manual workflows, and streamline plant floor operations. The Digital Manufacturing vision is to “Simplify processes and experiences to drive PGS outcomes”.

The Manufacturing 4.0 Team supports all of Pfizer’s Core Manufacturing & Engineering Solutions, while enabling a secure, seamless flow of contextualized data from the device & control levels, all the way to the top of the Enterprise. Our goal is to create persona driven, connected experiences across our shop floors to predict and optimize operations, while providing real-time insights to operators. Come join us to create Pfizer’s Factory of the Future!

The Senior Associate, Solution Engineering plays a key role in delivering and developing consistent data definitions, data sources and data standardization within the Digital Manufacturing Organization. This role requires close partnership across Digital, Site Automation, Enterprise Architecture, Global Technology and Engineering. This colleague is self-motivated and able to take on challenges across multiple solutions.  You will be part of an exciting team that delivers best in industry solutions across Manufacturing.

ROLE RESPONSIBILITIES

The Senior Associate, Solution Engineering  colleague’s responsibilities include but are not limited to:

• Support data management and operational teams across various sites, business units and product teams
• Collaborate with business stakeholders and implementation partners to define and implement data management vision and roadmap for best in industry solutions across manufacturing
• Work as part of a cross-functional technical team to design and develop the solutions to align with the manufacturing floor /enterprise data strategies and data governance framework to ensure consistency as well as ensure successful implementation of systems and technology

• Provide deployment hypercare support in conjunction with global support partners
• Serve as vendor support escalation

BASIC QUALIFICATIONS

• BS in Engineering or Technology based subjects(s) or equivalent experience
• 3+ years related work experience
• Experience with enterprise system integration 
• Experience with SQL programming and databases
• Relevant experience in globally supported frameworks—both front-end and back-end
• Experience in all lifecycle phases of managing SaaS/cloud-based solutions required  
• A thorough understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.  
• Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS

• Experience in managing Digital global support queues and adhering to defined SLAs (Service Level Agreements)
• Experience with SAFe Agile Software Delivery
• Exposure in one or more of the following:
  • Manufacturing Data Integration
  • Industry 4.0
  • IIOT (Industrial Internet of Things)

PHYSICAL/MENTAL REQUIREMENTS

None

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to travel up to 20% and must be able to support weekend or night cutover and/or upgrade activities.

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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