Technical Support Engineers

Tamil Nadu
October 26, 2022

Job Overview

  • Date Posted
    October 26, 2022
  • Location
    Tamil Nadu
  • Expiration date
    --

Job Description

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  • Build a rapport with customers with clear and confident communication.
  • Focus on customer satisfaction and first-time-resolution.
  • Engage with the technical team to provide faster resolutions to technical issues.
  • Work closely with the technical content team to identify gaps in the help module.
  • Should be willing to work night shifts.