AGM – Channel Sales Manager

About: 

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

                                                                                                                                                 

Role profile 

Role title: Channel Sales Manager

Function: Enterprise 

Band: 

Job Family: Sales 

Business Area: Enterprise Business 

Reports to: Zonal Head and functional reporting to Circle 

SME Head 

Location :  

Role purpose:  

To manage and drive the market share in order to attain market leadership in territory allocated within the SME 

segment, through growth, in terms of subscriber base , revenues, market share, whilst complying with agreed 

budget , timescales and agreed policy guidelines as also with all regulatory norms 

Key accountabilities and decision ownership: 

Strategic 

 Plan implementation of sales strategies to grow 

subscriber base, better penetration and enhance 

competitive position 

 Channel engagement & development strategies 

to drive loyalty and retention  

Operational 

 Responsible for subscriber growth in SME 

business for the territory allocated 

 Increase the subscriber base through acquisition 

in new accounts, as well as a deeper penetration 

in existing accounts within the allocated 

accounts 

 Account planning & drive sales of voice and data 

products through the channel partner teams 

 Set goals and targets for the acquisition & 

retention and monitor the performance of the 

team 

Development 

 Channel Development & motivation 

 Training and coaching of team  

HSW Compliance 

 Ensure that the HSW norms are adhered to 

Core competencies, knowledge and experience: 

Critical Success Factors 

 Continuous Learning & Empowering Talent 

 Building Team Commitment 

 Leads Decision Making & Delivering Results 

 Builds Strategic Relationships & Organizational 

Agility. 

 Analytical Thinking 

Threshold Functional Competencies 

 Strong Implementation skills 

 Strong Commercial Skills 

 Knowledge on Telecom technologies & 

solutions 

 A strong implementation mind set. 

Differentiating Functional Competencies 

 Should be comfortable with change and 

ambiguity given the dynamic business 

environment 

 Ability to communicate at multiple levels with 

both customers and colleagues 

Experience 

 4- 6 years plus of which at least 2-3 year should 

be in a managerial positions managing channel 

sales teams.  

Must have technical / professional qualifications:   

 Essential : MBA 

 Desired :  MBA from reputed institute 

 

                                                                                                                                                 

Key performance indicators  

 Subscriber acquisition numbers and subscriber 

base growth. 

 Market-share growth 

 Customer satisfaction 

 Drive quality of subscriber acquisition. 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership