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Role
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Store Manager
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Job Level/ Designation
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Manager
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Function / Department
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Retail
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Location
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Nashik
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Job Purpose
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Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)
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Key Result Areas/Accountabilities
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- Sales acquisition
- Customer Service
- Store management
- People management
- Marketing
- Store profitability
- HSW
- Store Manager will be primarily responsible for Profit & Loss of his/her store operations.
- Must have experience of handling 5-7 team members, proven track record. Eye of details.
- Should have working knowledge of account management of SME/SOHO accounts.
- Understand Digital landscape and drive digital penetration.
- Drive Customer Service Experience & Excellance.
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Core Competencies, Knowledge, Experience
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- Good communication and convincing skills
- Customer handling
- Store handling
- Team handling skills
- Decision making and delivering results
- 2-5 Years experience
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Must have technical / professional qualifications
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- Graduate
- Preferably from Telecom and Retail
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