AGM – Term & Warehouse Management

Role

TERM and WH Management

Job Level/ Designation

M2

Function / Department

Customer Service

Location

Guwahati -1

Job Purpose

Responsible for proper and compliant Documentation, archieval, retrieval and reporting.

Role is required to manage WH operations, safety and compliance.                            

Key Result Areas/Accountabilities

1. Timely access and retrieval of documents for requirements from multiple Law enforcing agencies.
2. Comply with WH safety and security norms for safe keeping of documents. Liaison with local bodies through circle admin team 
3. Ensuring there is a comprehensive time bound plan chalked out for document shredding and consolidation. Warehouse synergy targets are achieved basis timeline outlined.

Key Accountabilities :

• Ensure document compliance
• Ensure TAT for document submission
• Ensure zero penalty payment / zero non-compliance on document submission
• Achieve Warehouse savings target through consolidation of WH
• WH consolidation through document segregation & shredding of documents as per project plan
• Ensure Quality & Compliance targets are achieved by the partners through audits and governance.

Core Competencies, Knowledge, Experience

1. Knowledge on documentation guidelines is mandatory.
2. Experience of document and warehousing roles

Must have technical / professional qualifications

• Graduate/Post Graduate/ MBA with  a min 6+ years of experience in various customer service roles.
• WH and TERM mngt experience preferred
• Project Management skills

Who can Apply

Corporate & Circle colleagues currently handling retention roles will be eligible.