Consultant Specialist /Enterprise Technology
Job Description
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Collaborating with HR product owners, HRIT Agile Lead and/or Scrum Master to deliver the LMS and Degreed product backlog
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Capturing, analysing and documenting business process and requirements
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Participating in the designing of solutions to address business requirements
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Delivering LMS and Degreed based solutions, using out of the box configuration and/or code frameworks e.g. system config, scripts, rules, workflow, , security rules
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Testing config and code to ensure it meets requirements and quality
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Aligning with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls
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Writing appropriate functional and technical documentation for all delivery
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Identifying continuous improvement opportunities e.g. error detection and performance enhancements
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Ensuring alignment with HSBC standards, governance and documentation requirements
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Actively participating in the Learning Agile Delivery Pod e.g. resolution of system defects, delivery of service requests, development of changes, upgrades/patching, proactive monitoring of system health and performance