Consultant Specialist /Enterprise Technology

Job Description

• Collaborating with HR product owners, HRIT Agile Lead and/or Scrum Master to deliver the LMS and Degreed product backlog

• Capturing, analysing and documenting business process and requirements

• Participating in the designing of solutions to address business requirements

• Delivering LMS and Degreed based solutions, using out of the box configuration and/or code frameworks e.g. system config, scripts, rules, workflow, , security rules

• Testing config and code to ensure it meets requirements and quality

• Aligning with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls

• Writing appropriate functional and technical documentation for all delivery

• Identifying continuous improvement opportunities e.g. error detection and performance enhancements

• Ensuring alignment with HSBC standards, governance and documentation requirements

• Actively participating in the Learning Agile Delivery Pod e.g. resolution of system defects, delivery of service requests, development of changes, upgrades/patching, proactive monitoring of system health and performance