GM-Global Account Manager

VIBS
Mumbai, IN
February 21, 2023

Job Overview

  • Date Posted
    February 21, 2023
  • Location
    Mumbai, IN
  • Expiration date
    --

Job Description

About: 


Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Global Account Manager

Job Level/ Designation

M3

Function / Department

Enterprise

Location

Mumbai

Job Purpose

To manage the global customer relationship for India HQ  accounts  

Build Relationship with the Key Buying centre (  C- Levels)  to influence deals globally

Drive profitable revenue growth  

Deliver the best in class customer experience to our customers  

Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc.

Key Result Areas/Accountabilities
  • Deliver Revenue / TCV growth target in line with the DB
  • Create opportunities for participation in Large deals   
  • C – Level Customer stakeholder engagement and escalation contact for all customer experience
  •  Engagement with various stakeholders to deliver the VGE revenue growth for global market
  •  Create   opportunities with focus on products as IPVPN, SD Wan, Cloud & Hosting, IOT, Fixed Voice, Mobility, etc

Core competencies, knowledge and experience:

 
  • Experience in managing global and a track record of global accounts/ enterprise solution selling
  • Experience in complex change management and operating in a matrix, fast moving and technical environment.
  • Experience in working in multi-cultural environment (lived and worked abroad – preferred) ability to manage an international and distributed team. 
  • Team player, strong influence and relationship management skills, customer centric.
  • Strong communication and decision making skills – ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments

Must have technical / professional qualifications
  • MBA and Engineering background
  • Sales and cross functional work Experience of more than 15 years
  • Strong Leadership Skills
  • Good knowledge of  mobility, fixed and other communication technologies, technical sales background preferable
  • Preferably worked with IT/ ITES/ BPO organizations

 

 

 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership


Related Jobs