Manager – Retail Store Operations

Role

Store Manager Retail

Job Level/ Designation

M1 /manager

Function / Department

Retail

Location

MAH

Job Purpose

Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)

Key Result Areas/Accountabilities

1. Sales acquisition
2. Customer Service
3. Store management
4. People management
5. Marketing
6. Store profitability
7. HSW

Core Competencies, Knowledge, Experience

1. Good communication and convincing skills
2. Customer handling
3. Store handling
4. Team handling skills
5. Decision making and delivering results

Must have technical / professional qualifications

1. Graduate

Years of Experience

1. 2-5 years on role experience

Industries to look from

1. Telecom
2. Retail

Ideal Organizations to look from

Direct reports

All store staff