Senior customer support executive

Able to work independently and efficiently to meet defined SLA , Responsible for meeting productivity matrices and quality standards as per defined quality norms , Attendance , Training and Self Development , Team Player , , ,

• AttendanceorLogin HoursorUnsechduled Leave
• Improving skill level throughSelf development or nominating training programs
  Skill reverification Tests
• Meeting Quality Scores
  and bringing Innovation and Process Improvement
• The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
• To consistently meet or exceed all agreed Productivity parameters as defined for the process.