Senior Process Associate – Opportunity To Cash

Are you looking at developing future
leaders? Come join us at Siemens.

The Sales Support position is
responsible for assisting the sales team throughout the sales and bidding
process – from customer creation to submission of order bookings. Sales Support
allows the Sales Executive and Solutions Designer to spend more time with
customers and focus on bid preparation and strategy.

Change the future with us

• Customer Management
• Responsible for new customer account set up
  and modifications
• Works individually within our Customer
  Relationship Management (CRM) System (Salesforce) to maintain customer and
  project information
• Manages our customer survey process
• As needed, coordinates with other division
  departments to resolve issues with customers and retain high satisfaction
  levels
• Provide support and guidance to sales team
  when necessary
• Opportunity Management
• Review bid solicitation requests from
  customers and screen them to help determine if they are worth pursuing
• Create new opportunities in Salesforce CRM
• Collects / organizes and downloads bidding
  documents (plans, specifications, ongoing addenda when published) for sales
• Manage opportunities in Salesforce CRM through
  the sales stages
• Bid Preparation
• Assists sales executives with bid
  documentation and qualifications by completing and reviewing necessary bid
  forms
• Assists throughout the entire project risk
  review process (completing all necessary internal forms/presentations &
  online Siemens tools)
• If necessary, responsible for working with
  customer to obtain US Government Federal Acquisition Regulations (FAR) clauses
  for legal review
• If necessary, request documents to support a
  bid submission (e.g. Bid Bonds, Safety Policy, Resumes, Insurance Certificates
  etc.)
• Coordinate and schedule project
  review/approval meetings
• Submission of Opportunities for Booking
• Prepare and submit project bookings
• Address questions from the Booking Coordinator
  as necessary

We don’t need superheroes, just super
minds

• Higher Secondary School Certificate required
• Prefer experience supporting a sales team in
  construction or engineering
• Prefer proficiency with Customer Relationship
  Management Software (Salesforce preferred), SAP and Microsoft Office (Outlook,
  Word, Excel and PowerPoint)
• Excellent organizational and verbal and
  written communication skills.
• Able to interpret customer requirements,
  identify needs and resolve issues in a positive manner
• Fluent in English language

We’ve got quite a lot to offer. How
about you?

This role is based in Bangalore. But
you’ll also get to visit other locations in India and globe, so you’ll need to
go where this journey takes you. In return, you’ll get the chance to work with
teams impacting entire cities, countries and the shape of things to come. We’re
Siemens. A collection of over 396,000 minds building the future, one day at a
time in over 200 countries. We're dedicated to equality and we welcome
applications that reflect the diversity of the communities we work in. All
employment decisions at Siemens are based on qualifications, merit and business
need. Bring your curiosity and creativity and help us craft tomorrow.