Teamcenter Cloud Architect

This Job Description is for Flex Heads for SaaS Operations workstream

Experience:

    * 6-8 years experience in Siemens suite of products

Responsibilities:

– Execute tasks which are required for a propoer SaaS Ops on-boarding of X product.

– Coordinate between segment, SaaS Operations and Services Engineering teams to execute multiple activities such as( but not limited to): 

     – Executing dry runs with segment for product readiness

     – Validate product & log defects. Coordinate with segment to ensure closure of the defects

     – Execute dry runs for product patching 

     – Coordinate with segment team to establish best practices with data load in Teamcenter X and anything new FOAK activities

     – Provide assistance to services engineering team in defining systems and processes, running initiatives like ServiceNow,  A-PE, etc

     – Work with to services engineering team in product on-boarding, monitoring through a formal release management process

     – Any additional ad-hoc requests with respect to product on-boarding

Required Skills and Experience:

– Knowledge of AWS Cloud hosting

– Basic Linux and Windows Operating System knowledge

– Excellent written and verbal communication skills.

– Excellent problem solving and analytical skills.

– Excellent co-ordination & stakeholder management skills

– Ability to troubleshoot issues and find solutions.

– Good organization and communication skills. Strong aptitude for attention to details.

– Knowledge of PC usage and related software packages (e.g. outlook, browsers, SharePoint, Office Suite).

– Experience with ITIL framework, industry delivery and support standards and processes, knowledge management systems, contract metrics and SLAs and ITSM tools.

– Experience with application support and business operations

– Team player

– Learning attitude – willing to learn new things.

– Have to work in shifts, as we are supporting 24×7 customers

– May have to work on Call during holidays

– Reach out to GTAC for Product Issues and raise IRs

– Willingness to work in the night shift

– Mentoring of junior team members

Education and Experience Requirements:

– Minimum of an Bachelors degree in Computer Science, Information Systems, Mathematics, Engineering or related field.

– Minimum of 6 years experience working in R&D or services organizations.

Education: Bachelor’s degree

Experience: Minimum 6+ years

Relocation: No, this position will not cover relocation expenses

Travel: No

Certifications

    * ITIL

    * AWS Cloud Certifications