Managed Services Director- Orissa

January 17, 2023

Job Overview

Job Description


 

About this opportunity !

We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.

Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.

Responsibilities!

  • Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
  • Validate and approve integration test results for a new service, terminal and equipment type or vendor
  • Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
  • Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
  • Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
  • Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
  • Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
  • Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
  • Continuously drive for efficiency, improvements and excellence in service delivery

Core Competencies:

  • Deployment and integration delivery management
  • Change management
  • Release and deployment management
  • Efficiency improvement management
  • Delivering results and meeting customer expectations
  • Analyzing
  • Deciding and initiating action
  • Entrepreneurial and commercial thinking
  • Persuading and influencing
  • Relating and networking

 

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

 

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

 

We are proud to announce Ericsson India is ranked among Top 50 companies in the country and is once again officially Great Place to Work Certified™ in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”