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Role
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Team Member – Carrier, IUC, ICR, MIS
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Job Level/ Designation
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M1/Manager
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Function / Department
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Finance / Revenue Assurance
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Location
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Mumbai
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Job Purpose
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To work on RA processes, understand proposed changes in systems and processes and perform risk evaluation for impact on revenue, customer experience and regulatory compliances
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Key Result Areas/Accountabilities
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- To understand the proposed changes in systems and processes and perform risk evaluation for impact on revenues, customer experience and regulatory compliances.
- Make necessary recommendations for system level changes, reports and process changes to mitigate any risk identified.
- Plan the RA validation approach and design the test scenarios that will be required.
- Explain the RA test scenarios and get the testing executed by Network/IT team.
- Perform validation of the configuration changes and test scenarios and release go / no go decisions for the change implementation within the agreed TAT.
- Support and recommend solutions while doing trouble shooting related to the changes.
- Build and maintain a strong partnership and communication with cross functional teams for seamless implementation.
- Ensure compliance to RA processes for change management.
- Post implementation monitoring of system performance, usage and revenue trend for the changes.
- Prepare dashboards with detailed information & analysis
- Develop automated reports and dashboards
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Core Competencies, Knowledge, Experience
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- Minimum of 3 years of experience in Telecom
- Minimum 3 years hands-on experience of running SQL queries and working on huge database for report preparation
- Analytical skills & eye for detail
- Good System knowledge (preferably billing systems and database)
Inter personal skills and good communication
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Years of Experience
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Min 3-5 years
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Direct reports
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None
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