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Role
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AGM – RAN Operations
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Job Level/ Designation
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M2
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Function / Department
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Active Operation – COG
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Location
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Technology / Mumbai – Corporate.
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Job Purpose
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- To Maintain National Radio Network Availability by tracking, trending, Analyzing root cause behind RNA degradation and get resolution to achieve RNA Target across all technologies
- To play an important role in the monitoring, upgrading, reporting and improvement of network operations for 2G/3G/4G Ericsson RAN product HW & SW life cycle management.
- Governance of Nokia & Huawei RAN operations / Care program, RAN MS FO partner Governance, Support to circles for Spares, Ordering, approvals, OEM support, etc.
- Maintaining Software Life cycle for entire Nokia & Huawei portfolio with a tab on software and Hardware quality, related critical issues and raise concern to management accordingly.
- To support on RAN Outage automation for accurate RFO bifurcation across OEM & technologies
- To drive INFRA team for sites impacting RNA consistently & Fiber team for P1 – P2 incidents generating high impact outages.
- To drive legacy node ramp down to improve operational efficiency including driving Circle, Projects & SNOC team.
- To ensure DoT / Regulatory notified for all RAN & OSS SW as per regulatory guidelines.
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Key Result Areas/Accountabilities
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- Driving Customer perceived RNA improvement programs for West and North Zones Circles through biweekly VC calls with circle and MS partner.
- Provide technical guidance and support to VF Circles, MS partner & SNOC teams in all aspects of RAN network by delivering Operational Guidelines, Governance & close coordination specific to Ericsson Networks.
- Software life cycle Management through Pilot, rollout for new release, features & corrections (Nokia & Huawei).
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Core Competencies, Knowledge, Experience
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- 12 years of multi-technology multi-vendor experience in the area of BSS Operations (wireless domain)
- Sound Knowledge on 2G / 4G technologies & different Equipment vendor interworking.
- Ability to co-ordinate for operational activities with multiple internal and external stakeholders
- Strong in chasing & driving improvement agenda with action owner & closure within time line.
- Experience on process creation, governance & customer experience improvement initiatives with Strong vendor and partner management skills.
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Must have technical / professional qualifications
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Must have technical / professional qualifications:
- Bachelor of Engineering, preferably in Electronics and/or Telecommunications
- Min 8 – 10 years of recent field experience of multivendor and multi-technology networks.
- Hands on experience on 2G & 4G RAN technologies.
- Good Presentation & Analysis skill
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