AGM – Passive Operations

Job Overview

  • Date Posted
    January 9, 2023
  • Location
  • Expiration date
    --

Job Description

About: 


Role

Passive Infra Operations

Job Level/ Designation

M2 / AGM

Function / Department

Technology / Central Operations Group

Location

Mumbai

Job Purpose

  • To manage relationship with Tower Cos and MS partners across all the circles to extract Operational excellence in terms of Uptime & Hygiene to equipment.
  • To facilitate & ensure governance of all IP and infra MS partners by coordinating with different stakeholders & managing & tracking centrally.
  • To bring Operational efficiencies by driving special cost optimization projects.

Key Result Areas/Accountabilities

  • An important link between VIL circle, IP partner (Indus, BIL, VIOM & ATC) & MS Partners, to create & maintain conducive work environment & resolve issues, if any, on real time basis.
  • Ensure corporate guidelines & mandates on ethical Network operations.
  • Undertake Special projects from time to time.
  • Support circles in interpreting the MSA contracts with the IP’s for operational improvements from time to time basis the Organizational requirements.

Core Competencies, Knowledge, Experience

  • Knowledge on the various deployed infra nodes in the network and their specifications
  • Experience to interact with the functional and regional team of the IP and circle teams effectively
  • Ability to ensure implementation of various governance models & policies as per corporate guidelines
  • Strong experience in driving the IP and the MS Partner towards achieving the deliverables
  • Ability to make timely decisions & troubleshoot with strong leadership skills

Must have technical / professional qualifications

  • Customer perceived infra uptime against targets for all the IPs including the Strategic sites (RNC/BSC/VTH)
  • % reduction in High priority/Critical/P1 outages  through governance mechanisms
  • Regularity of governance meetings with infra providers and MS partners.
  • Improvement in overall infra uptime circle wise for all IPs.
  • Synergy in Infra operations of merged CO resulting improvement in uptime