GM-Demand & Solution Management

Role

Solution Manager

Job Level/ Designation

M3 / GM

Function / Department

Information Technology / Demand & Solution Management

Location

Pune

Job Purpose

Design technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of making optimal solution design to achieve defined business outcomes in a time-bound and qualitative manner.

Key Result Areas/Accountabilities

• Review, interpret and respond to detailed business requirement specifications to ensure alignment between business expectations and current or future technology capabilities
• Define and design technology solutions to support the business in meeting their defined objectives
• Manage multiple technology partners for timely and qualitative end to end solution design
• Analyze pros and cons of different solution design approaches to arrive at optimal solution design
• Manage stake holder satisfaction during interfacing with internal as well as external teams

Core Competencies, Knowledge, Experience

• Solution design and project management
• Stakeholder management
• Thorough knowledge of all Telecom IT BSS systems
• Good understanding of telecom business processes and priorities
• Over 13+ years of overall experience in the IT BSS domain

Must have technical / professional qualifications

Engineering/Technology graduate from reputed institution

Years of Experience

13-15+ years (or suitable as per salary bracket of M3 role)

Industries to look from

Telecom/IT

Ideal Organizations to look from

TechM, TCS, IBM, Infosys

Direct reports

None