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Role
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TM Optical Operation
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Job Level/ Designation
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M1
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Function / Department
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Technology / Transport
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Location
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Meerut
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Hiring Manager
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Sahil Koccher
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Job Purpose
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- Responsible for the network and service availability of Optical network in the circle which covers multiple domains like SDH,PTN,OTN & DWDM and enhance the customer experience
- Evolve a collaborative approach with circle and NOC, CODE,COG teams along with partners and vendors so as to build & maintain operational excellence and achieve cost leadership
- Drive various partners, OEMs and internal stake holders to ensure that the network and services are designed and operated as per the current guidelines
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Key Result Areas/Accountabilities
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- Accountable for operations of circle transmission network and ensures the targeted network KPIs & service SLAs such as 2G,3G,4G & enterprises are met by developing various programs proactively
- Accountable for the inventory management and effective use of material in network.
- Accountable for the preventive maintenance process in circle.
- Drive network quality and network optimization programs to improve customer experience
- Build operational relationships with OEMs/MS partners to ensure they exceed the contractual commitments to the organization by creating win-win situations.
- Implementation of OSS/Automation process/program in the circle network
- Analysis of performance reports, outage reports and carry out remedial actions.
- Periodic Network audit and corrective actions
- Develop systematic improvement programs for Mobility & Enterprises Services
- Synergise with Fiber,IP/MPLS and Planning team to come up with better architecture to enhance network reliability on a periodic manner.
- Govern the Logistics and R&R process.
- Handling disaster/Critical incidents
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Core Competencies, Knowledge, Experience
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- 5-10 years of experience in Telecom Sector including 2-3 years of experience in a NOC environment
- Technical Expertise in SDH/DWDM/ OTN/Ethernet. Knowledge of IP/MPLS technology.
- Understanding in Telecom Standards, Processes like eTOM/TL-9000, OSS/BSS systems and process automation,
- People management, Problem Management, Dispute resolution.
- Ability to work in dynamic and matrix organization.
- IP Cirtification CCNA/CCNP etc.
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Must have technical / professional qualifications
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B-Tech
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