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Role
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Team Member – Central Product Configuration
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Job Level/ Designation
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M1 / Manager
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Function / Department
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Central Operations Group / Active Operations / Charging Operations – IN & VAS
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Location
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Pune, Maharashtra
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Job Purpose
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- Flawless implementation of business configurations including short code definition, rating configuration, etopup grid etc. within TAT, Ensuring quick response/fix for revenue leakage related concerns, Ensuring application layer security and user management. Support to RA/UAT team for product launch
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Key Result Areas/Accountabilities
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- Ensuring Product implementation & delivery within timelines
- Perform Product delivery within timelines
- Quarterly clean-ups of zero subscriber base products with close co-ordination with marketing and planning
- New feature testing & Feasibility study for new product launch
- Voucher Management
- RA support for Periodic recon
- Bulk customer benefit processing whenever needed
- Closure of RA/UAT Observation
- Support to RECC and UPSS team for plan mapping and promo configuration
- Support to RA/UAT team for product testing and product validation
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Core Competencies, Knowledge, Experience
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- Around 2 -5 years of Experience in Product Configurations.Domain expertise of Database and Application architecture
- Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump. Ericsson and Amdosc IN architecture
- Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow.
- Should have prior experience of working in Operations domain and aware about operational processes.
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Must have technical / professional qualifications
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B. E – Electronics & Communication/MCA/B.E. – Computer Science
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