Manager – RAN Performance
Job Description
About:
| Role | TM RAN Performance |
| Job Level/ Designation | TM RAN Performance (M1) |
| Function / Department | Technology (Planning & Quality) |
| Location | Pune |
| Job Purpose | In the highly competitive telecom business, Network Quality is the key differentiator |
| Of customer satisfaction. This role will be accountable for quality and performance of | |
| Zonal RAN network and to ensure prompt monitoring and Optimization to deliver superior voice & data experience to customers. | |
| Key Result Areas/Accountabilities | Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience |
| Use technical expertise and support to improve zonal RAN network. | |
| Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance. | |
| Network heath check to ensure consistent performance – drive SA Alarms/parameter audit. | |
| Supports new site rollout to achieve monthly target smoothly by driving database audit, SCFT audit & Performance monitoring | |
| Deriving insights from Customer complaints analysis and recommend corrective actions | |
| Core Competencies, Knowledge, Experience | In-depth technical knowledge in radio network parameters & optimization 2G/3G/4G/VoLTE) |
| Excellent domain knowledge and hands on experience to use optimization tools Very good analytical skills to trouble shoot network quality KPI degradation/customer complaints | |
| Strong leadership and people management capability, Strategy handling skills, very good cross functional co-ordination.· | |
| Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented | |
| Must have technical / professional qualifications | B-Tech Electronics and Telecommunications with 5+ years of experience |
