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Role
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Zonal Field Engineer
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Job Level/ Designation
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M1
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Function / Department
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Technology/Quality
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Location
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Hiring Manager
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Job Purpose
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This role will be accountable for Quality and Performance of RAN network
To ensure prompt monitoring, trouble shooting and optimization of Network to deliver superior voice & data experience to customers in their respective zones.
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Key Result Areas/Accountabilities
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- Need to have good knowledge on Nokia 2G and 4G RAN
- Should have god knowledge of radio propagation
- Should be well versed with Nokia RAN Hardware
- Should have good understanding of Nokia Counters and Parameters
- Should have knowledge of VoLTE.
- Should have some programming skills (Python or Macros in excel, scripting etc.)
- Need to handle customer complaints and needs to support Sales team.
- Should have good communication and presentation skills.
- Should mix with team immediately and should be ready to take additional responsibility.
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Core Competencies, Knowledge, Experience
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- In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
- Excellent domain knowledge and on- field optimization experience
- Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
- Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented
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Must have technical / professional qualifications
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B-Tech Electronics and Telecommunications with 3+ years of experience
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