Policy Bazaar is Hiring For Customer Service/Up-selling /Cross-Selling

Customer Success
Gurgaon/Gurugram
November 3, 2022

Job Overview

Job Description

Mandatory Conditions to apply-
Policy Bazaar is Hiring for CRT-RM II Customer Service/Up-selling/Cross-Selling

  • Minimum 06 month of telecalling experience is mandatory.
  • Experience in customer service will be added advantage

You can call or what's app to Ms. Khushboo Gupta at +91-8958-110044 Call in between (10:00 AM to 7:00 PM) Only

We are hiring for "Customer Support Executive" for Policy bazaar, Gurgaon.

About Company: – Policy bazaar was founded in 2008 with one objective: bringing transparency in insurance. The founders wanted to reimaging insurance, so they started by simplifying all the information around plans, ending the rampant mis-selling, and preventing policy lapses.

Today, we are Indias best & largest online insurance marketplace. Over 9+ million (90 lakh+) individuals have come to us & bought the best insurance plans from the top insurers in the country. We have sold over 19 million policies since inception, and this number is only growing.

While we are happy with how we are changing insurance for the country, we know there is still a lot of work to be done. Our vision to bring pioneering technologies & innovations to the field continues to grow. We aspire to build a health & financial safety net for more households in India in the coming years.

Position Title: Customer Service-RM
Report To-Team Leader
Languages required – English & Hindi (Excellent Communication Skills)
Function: Customer Service/Up-selling/Cross Selling
Location: Gurgaon, Haryana, India
Salary: 3.00 LPA TO 4.50 LPA

Job Description:

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Solving quires of financial Products/Insurance Policy to the leads given by the company.
  • To offers an upgrade or premium version of the products.To offer add-ons to increase the functionality of the product.
  • To increase the total sale through upselling.
  • To introduce customers with new options of products adding with the existing one.
  • Listen to your customer's needs and goals:
  • Display your higher-end products and services:
  • Offer side-by-side comparisons of Products & Services.
  • To promote customers to purchase add on products.

Applicant Eligibility: Graduates/Post-Graduates/MBA (Preferred) with Minimum 6 month -3 year of experience in customer Services can apply for a better salary & Future.

Best of Luck!

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