AGM – Property & FM
Job Description
|
Role |
PFM Team Member |
|
Job Level/ Designation |
M2 |
|
Function / Department |
HR / Property & FM |
|
Location |
Ahmedabad |
|
Job Purpose |
To manage day-to-day operation pertaining to Soft & Hard FM, Cafeteria, Travel, Car Hire, Hotel tie-ups etc. in the circle property portfolio – Circle Offices, MSC’s, Guest Houses & warehouses. Oversee the operation and performance of various vendors, service providers & AMC providers to ensure service continuity and agreed SLA are met. Responsible for generating and submitting circle level MIS reports, records and supporting the budgeting exercise. |
|
Key Result Areas/Accountabilities |
– Ensure efficiency of deliverables through capable vendor performance management & define TATs of all the services provided based on defined SLA’s. – Deliver enhanced employee work environment at circle, MSC’s through efficient FM. – Compliance to governance, DOA – Assist Property and FM head in effectively managing infrastructure projects (new space, repairs and renovation) pertaining to circle office – Budgetary and financial controls – implement changes based on audit & surveys to enhance service. – Periodic meetings with all vendors to discuss their performance v/s SLAs defined. – Monitor travel partners to ensure high level of service – airlines, car, hotels etc. – Manage transfers into and assist with out of the circle movement – car, apartment, schools etc. – Timely renewal and release of all property leases / agreements. Assist Property head with landlord issues if any. – Ensure consistent café services with food having variety, quality, and hygiene. Auditing premises of the vendors supplying food. – Evaluation and implementation of suggestions & observations generated from surveys and audits. |
|
Core Competencies, Knowledge, Experience |
– Knowledge on Energy & FM management – Understanding of vendor management, SLA & employee experience – Skills: Analytical, presentation, Improvisation and leadership – Monitor and control – costs, reports on SLA compliance – communication – written and oral – Implementation skills – Experience – 7 yrs + |
|
Education Knowledge Skills/Ability |
Any Graduate/Post Graduate Comprehensive knowledge of FM practices Communication, analytical, process orientation, execution & Vendor management |
